State Farm® Insurance Agent Cindy Shumaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
page hardy
July 31, 2026
5
out of
5
rating by page hardy
"Margaret Newcomb is the absolute BEST. She is very knowledgeable and goes above and beyond to help resolve any issues I may have, all the while she's smiling and having a great attitude. She's why I stay with State Farm. Stop putting my money into STUPID commercials and reward employees like Margaret that are actually an asset to your organization."
We responded:
"Page, thank you for taking the time to leave us a review! I'm really happy to hear that Margaret has been such a great help to you. Her dedication and positive attitude truly make a difference, and we're lucky to have her on our team. We appreciate your feedback and support! Let us know if we can help with anything else!"
AnnaNicole Heart
July 30, 2026
5
out of
5
rating by AnnaNicole Heart
"Margaret is incredible. She is so helpful and kind and a joy to deal with. She is a very sweet person and will make time to address any of your needs or concerns. She is very knowledgeable in her field and you will leave the conversation feeling informed and confident you made the right decision to handle your insurance needs through her.
James Etter."
We responded:
"Thank you! I'm really happy to hear that Margaret made such a positive impression. It's great to know that her helpfulness and kindness made your experience enjoyable and informative. We always aim to make sure you feel confident in your insurance decisions. We're always happy to help if anything comes up."
Goddess 0518
July 28, 2026
5
out of
5
rating by Goddess 0518
"Ms. Margaret is my State Farm agent. She is so knowledgeable and care about helping her customers! If you want to learn about different types of policies and get the best auto insurance quotes She is the person to see! Thanks Ms. Margaret for helping me!"
We responded:
"Thank you, Goddess 0518! I'm happy to hear that Margaret has been able to assist you with her knowledge and care. It's great to know you feel well-supported with your insurance needs. We're always here to help if anything comes up!"
Gisela Estrada
July 28, 2026
5
out of
5
rating by Gisela Estrada
"I had an excellent experience working with Zach. He was professional, friendly, and took the time to explain all of my options for insuring my personal property. He was patient, answered all of my questions thoroughly, and made sure I understood the coverage choices so I could make the best decision for my needs. I never felt rushed or pressured. His knowledge, honesty, and outstanding customer service made the entire process easy and stress-free. I highly recommend Zach to anyone looking for an insurance agent who truly cares about helping his clients find the right coverage."
We responded:
"Thank you for taking the time to leave us a review, Gisela! I'm happy to hear that Zach provided you with such a professional and friendly experience. It's great to know that he was able to explain your options clearly and help you feel confident in your coverage choices. We appreciate your recommendation and are here if you need anything else!"
Keith Brooks
July 24, 2026
5
out of
5
rating by Keith Brooks
"Zack was friendly and walk me thru everything and explain everything well...Good conversation and also listen to me and took his time. Nice person and very friendly ."
We responded:
"Keith, thank you for taking the time to leave us a review! I'm happy to hear that Zach provided you with a friendly and thorough experience. It's great to know he took the time to listen and explain everything clearly. We're always here if you need anything else!"
Christopher Ownby
July 24, 2026
5
out of
5
rating by Christopher Ownby
"I would like to say thank you! To Margaret my insurance agent at StateFarm Insurance. I really appreciate the time that Margaret takes to get me the best possible rates on whatever I need insured and the options she gives me and also suggest to help save me money but also the proper coverage I will need if ever needed. I feel secure with the quality of insurance I have with StateFarm knowing they have my back and best interest at heart. I find Margaret to be very genuine and heartfelt when speaking with her. I am also very impressed with how prompt Margaret is with getting back in touch with me when I leave a message for her. I couldn't imagine being with any other insurance company. Thank you! Again Margaret"
We responded:
"Thank you, Christopher, for sharing your experience! I'm so glad to hear that Margaret has been able to provide you with the service and support you deserve. It's wonderful to know you feel secure and valued with us. We're here for you, so feel free to reach out if you need anything else!"
Barbara Bardaro
July 23, 2026
5
out of
5
rating by Barbara Bardaro
"Hanna has been a great source of information to guide me through different insurance products. Always very personable and I receive a quick response to any concerns."
We responded:
"Barbara, thank you for taking the time to leave us a review! I'm happy to hear that Hannah has been such a helpful resource for you and that you've appreciated her personable approach. We're always here to assist with any questions you might have. Feel free to reach out if you need anything else!"
Sophia Schorr
July 16, 2026
5
out of
5
rating by Sophia Schorr
"Stephanie was so helpful! I was in and out in only half an hour to get two types of insurances set up. I loved talking with her, and am very satisfied with my visit."
We responded:
"Sophia, thank you for taking the time to leave us a review! I'm glad to hear that Stephanie was able to assist you efficiently and make your visit enjoyable. We're happy to have you as part of our office family. Let us know if we can help with anything else!"
Charles Davis
July 8, 2026
5
out of
5
rating by Charles Davis
"Margaret does an excellent job. Her knowledge and honesty shine bright. She is a great ambassador for State Farm."
We responded:
"Thank you, Charles! I'm so happy to hear that Margaret's expertise and integrity made a positive impression. She truly is a valuable part of our team. We're always here if you need anything else!"
Wayne arabie
July 6, 2026
5
out of
5
rating by Wayne arabie
"Mrs Hannah was very helpful and respectful and knowledgeable"
We responded:
"Wayne, thank you for taking the time to leave us a review! I'm glad to hear that Hannah was able to assist you with her helpful and knowledgeable approach. We appreciate your feedback and are here if you need anything else!"
Dorothy Partridge
July 2, 2026
5
out of
5
rating by Dorothy Partridge
"Marcus was knowledgeable patient, pleasant, funny.\nAnd just all out customer service person , give him a raise!!!! 😊 thanks"
We responded:
"It is excellent to hear about your experience with Marcus, Dorothy! Combining his auto insurance insight with a pleasant, funny approach is exactly what makes him such an invaluable part of our team. Thank you so much for your feedback."
Linda Brennan
July 1, 2026
5
out of
5
rating by Linda Brennan
"My experience with Marcus Vinson was very helpful in decision-making. He was knowledgeable and guided me to a perfect insurance policy fit for my budget."
We responded:
"Thank you, Linda! I'm happy we could help you find the perfect insurance policy for your budget. We appreciate your feedback and are here if you need anything else!"
Hannah Heretick
July 1, 2026
5
out of
5
rating by Hannah Heretick
"Garrett Rozier has been working with my husband and I to get homeowners insurance for our new home and get auto insurance squared away. I’ve been a State Farm client for years and using them to care for us was our best option. Garrett is very communicative and helpful! Highly recommend!!"
We responded:
"Thank you for taking the time to leave us a review, Hannah! I'm happy to hear that Garrett has been communicative and helpful in getting your insurance set up. We truly appreciate your long-standing trust in us. Let us know if we can help with anything else!"
Nicole Butler
June 30, 2026
5
out of
5
rating by Nicole Butler
"I have been a State Farm member for years with Cindy's company. With the guidance of Margaret, I have felt safe and protected with LIFE, CAR & RENTERS insurance. Life has a lot of ups and downs but with this affordable umbrella of protection, I feel safe and taken care of as if I am considered FAMILY! Thank you to the whole staff but especially MY GIRL MARGARET! <3 oxox"
We responded:
"Thank you, Nicole! I'm so happy to hear that Margaret and our team have made you feel safe and well-protected with your insurance needs. It's wonderful to know you feel like family with us. We're grateful to have you as part of our community. Feel free to reach out if you need anything else!"
Crossroad gamer
June 29, 2026
5
out of
5
rating by Crossroad gamer
"Margaret, and the team over there are exceptional."
We responded:
"Crossroad gamer, thank you for taking the time to leave us a review! I'm happy to hear that Margaret and the team provided you with exceptional service. We're here for you, so feel free to reach out if you need anything else!"
Robin Knowles
June 29, 2026
5
out of
5
rating by Robin Knowles
"We have been State Farm customers for decades. We love the dedication to quality. About 18 months ago we moved to Virginia and we have been working with Cindy Shumaker’s agency since arriving in Midlothian. Everyone is always very attentive and very helpful, and our requests are always resolved expeditiously."
We responded:
"Thank you, Robin, for sharing your experience! I'm happy to hear that our team's dedication and attentiveness have made your transition to Virginia smooth. It's wonderful to have you with us in Midlothian. Let us know if we can help with anything else!"
Megan Brown
June 29, 2026
5
out of
5
rating by Megan Brown
"I was working with Zach Imler from Cindy’s office to transfer our car insurance from another state. He was very kind and helpful. I had a good experience overall."
We responded:
"Thank you, Megan, for taking the time to leave us a review! I'm happy to hear that Zach was able to assist you with your car insurance transfer and that you had a good experience with our office. We appreciate your support!"
Andrey Alda
June 17, 2026
5
out of
5
rating by Andrey Alda
"Awesome bundled price! Thanks Zach and team"
We responded:
"Andrey, thank you for taking the time to leave us a review! I'm happy to hear you’re satisfied with the bundled price. Zach and the team work hard to provide great service. We appreciate your support!"
Dixie Timberlake
June 16, 2026
5
out of
5
rating by Dixie Timberlake
"We have used State Farm/Cindy Shumaker for 34 years and always got great service! My fabulous agent has been Margaret H Newcomb for many years. She has always been very helpful & I love working with her on all our Policies. She is the best working for the best!!"
We responded:
"Dixie, thank you for taking the time to leave us a review! I'm so happy to hear that Margaret has been such a helpful part of your experience with us over the years. It's wonderful to know that you've been satisfied with our service for 34 years. We're grateful to have you with us. Feel free to reach out if you need anything else!"
Ginger Dunbar
June 2, 2026
5
out of
5
rating by Ginger Dunbar
"Margaret Newcomb was very helpful, friendly, and knowledgeable. I was interested in a life policy and she was very helpful in guiding me through the process. She also mentioned that I could save on my auto insurance by joining the "Drive safe and save" program. Margaret explained everything thoroughly and assisted in getting this change implemented."
We responded:
"Ginger, thank you for taking the time to leave us a review! I'm happy to hear that Margaret was able to assist you with your life policy and provide helpful information about the "Drive Safe and Save" program. We strive to make the process as smooth as possible for everyone. Feel free to reach out if you need anything else!"
Janise Jenkins
May 2, 2026
5
out of
5
rating by Janise Jenkins
"Garrett was very helpful. State Farm was able to reduce my Auto by $100 and Homeowners by $1000."
We responded:
"Thank you for your review, Janise! I'm happy to hear that Garrett was able to assist you and that we could help reduce your insurance costs. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Brian Everhart
April 12, 2026
5
out of
5
rating by Brian Everhart
"Tamara went above in beyond helping me get to the bottom of a crazy claim situation. She took a good chunk of her day and went to bat with me to make things right. Thank you and with people like her this agency is in great hands!"
We responded:
"Thank you, Brian! I'm happy to hear that Tamara was able to assist you with your claim situation. Our team is dedicated to providing exceptional service, and it's great to know Tamara made a difference for you. If you need anything else, feel free to reach out!"
India
April 11, 2026
5
out of
5
rating by India
"I just want to say Garrett Rozier is freaking awesome ! Great customer service ! Listened to I had to say and I came out with an AMAZING quote! Wish I would’ve switched sooner lol THANK YOU SO MUCH GARRETT."
We responded:
"India, thank you for your enthusiastic feedback! I'm happy to hear that Garrett provided you with such excellent service and an amazing quote. We appreciate your kind words and are here for any future needs. Let us know if there's anything else we can assist you with!"
Larry C Baines
April 7, 2026
5
out of
5
rating by Larry C Baines
"Hannah with Statefarm was amazing! She was friendly and answered all of my questions. She made me feel like I'd known her for years. If you are looking to make a change in insurance companies I'd start with State Farm.
Hannah deserves a raise. 😁"
We responded:
"Thank you, Larry, for your wonderful feedback! I'm delighted to hear that Hannah provided such a friendly and informative experience. We’re proud to have her on our team. If you need anything else, feel free to reach out!"
Grant Gardner
April 1, 2026
5
out of
5
rating by Grant Gardner
"After purchasing a new car, I needed to update my car insurance plan. I had plenty of questions in hopes of trying to find the right plan for me. Hannah was great to work with. She laid out all of my options for me to think over. She was always quick to respond, while being kind. Highly recommend."
We responded:
"Thank you, Grant! I'm happy to hear that Hannah was able to assist you effectively with your insurance needs. It's great to know she provided clear options and was responsive and kind throughout the process. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"