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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Allen

Paul Allen

February 2, 2026

5  out of  5
rating by Paul Allen
"Zach is awesome I in a million made this process so easy and I would recommend Zach to everyone I know"
We responded:
"Hey Paul! I’m glad Zach could make the process so easy for you. It’s great to hear you had a positive experience and would share it with others. Thank you for taking the time to let us know."
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Keith Wright

January 29, 2026

5  out of  5
rating by Keith Wright
"Tamara Taylor worked diligently to service two of my insurance policies over the past few days, going well over her scheduled work day. It was a pleasure working with her & I felt very comfortable & confident that she would handle my policies correctly. Tammy made me feel very appreciated as a customer of State Farm Insurance. It's refreshing to find company representatives who actually go the extra mile & make you feel that you are a valued customer. If you need to work with her, please put your sunglasses on because Tammy truly shines in customer care."
We responded:
"Thank you, Keith! I'm so happy to hear about your positive experience with Tamara. She truly embodies our commitment to exceptional customer service, and I'm glad she made you feel valued and appreciated. If you need any further assistance, feel free to reach out anytime!"
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Haillie DuVal

January 29, 2026

5  out of  5
rating by Haillie DuVal
"Helped me so much and it was a pleasant experience"
We responded:
"Hey, Haillie! Thanks for letting us know that your experience was pleasant and that our team was able to help in a meaningful way. We really appreciate you taking a moment to share this."
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Morgan Potter

January 28, 2026

5  out of  5
rating by Morgan Potter
"Tamara (Tammy) has been excellent! I have a lot of questions and she takes the time to give me clear answers. I feel prioritized and am thankful for her service!"
We responded:
"Morgan, thank you for your wonderful feedback! I'm happy to hear that Tammy has been providing you with clear answers and making you feel prioritized. Our team is dedicated to offering exceptional service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Uzair Rehman

January 20, 2026

5  out of  5
rating by Uzair Rehman
"Stephanie Alvarado at the Cindy Shumaker Insurance Agency was absolutely fantastic to work with. She helped me transfer my car insurance from GEICO to State Farm and also assisted me with bundling my coverage. Stephanie was polite, attentive, and incredibly patient, taking the time to fully understand my needs and explain my options clearly. She never made me feel rushed and made the entire process smooth and stress free. I truly appreciated her professionalism and dedication. 10 out of 10 would highly recommend Stephanie Alvarado and State Farm to anyone looking for excellent insurance service."
We responded:
"Thank you, Uzair, for sharing your experience! I'm happy to hear that Stephanie provided such attentive and professional service during your transition to State Farm. It's great to know she made the process smooth and stress-free for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Trey Thompson

January 20, 2026

5  out of  5
rating by Trey Thompson
"Got me setup with adding a car on really quick and zero issues, super nice and communicative with everything!"
We responded:
"Thank you, Trey! I'm glad to hear that you found our communication helpful. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
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Joe D'Orazio

January 12, 2026

5  out of  5
rating by Joe D'Orazio
"Hannah did a great job and was very professional"
We responded:
"Thank you, Joe! I'm happy to hear that Hannah provided you with such professional service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
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McMullen Bridgewater

January 8, 2026

5  out of  5
rating by McMullen Bridgewater
"Dealt with Ms. Margaret, she was fantastic and patient. Explained policies and options. Definitely very pleased to have switched to StateFarm!!!"
We responded:
"Thank you, McMullen, for sharing your experience! I'm happy to hear that Margaret provided such fantastic and patient service. We're glad you chose to switch to State Farm! If you have any more questions or need assistance, feel free to reach out."
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Netty

January 7, 2026

5  out of  5
rating by Netty
"I want to say a special thank you to Hannah and Mrs Tracy they are always available and on point and take extra time with my insurance needs. Thank you so much😊A.B."
We responded:
"Netty, thank you for your wonderful feedback! I'm happy to hear that Hannah and Tracy have been so helpful with your insurance needs. We appreciate your kind words and are always here to assist you. Let us know if there's anything else we can do for you!"
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Jonathan Bloom

January 6, 2026

5  out of  5
rating by Jonathan Bloom
"Stephanie was very helpful and went the extra mile to ensure that no safe driving discounts were lost."
We responded:
"Jonathan, thank you for your feedback! I'm happy to hear that Stephanie provided such helpful service and ensured your discounts were intact. We appreciate your trust in us. If you need anything else, feel free to reach out!"
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Marvin Lynch

January 2, 2026

5  out of  5
rating by Marvin Lynch
"Good service from Hannah thank you 💯"
We responded:
"Thank you, Marvin! I'm happy to hear that Hannah provided you with good service. We appreciate your feedback and are here if you need anything else!"
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Chris

December 17, 2025

5  out of  5
rating by Chris
"Zach was very helpful and professional!"
We responded:
"Chris, thank you for your feedback! I'm happy to hear that Zach provided helpful and professional service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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fanny diaz

December 10, 2025

5  out of  5
rating by fanny diaz
"Excelente atención y explicación sobre la cobertura de mi auto. Gracias"
We responded:
"¡Gracias, Fanny! Me alegra que hayas recibido una excelente atención y explicación sobre la cobertura de tu auto. Estamos aquí para ayudarte con cualquier otra pregunta o necesidad que tengas. ¡Gracias por elegirnos!"
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S.c. Owe

December 2, 2025

5  out of  5
rating by S.c. Owe
"Hannah was very precise when she helped me. I appreciate Cindy's office when it comes to my insurance needs."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Hannah provided you with precise assistance. We appreciate your trust in our office for your insurance needs. If there's anything else we can do for you, just let us know!"
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Shanemarc Bennett

November 20, 2025

5  out of  5
rating by Shanemarc Bennett
"Excellent! Cindy and Tammy and Garrett are the best!"
We responded:
"Thank you, Shanemarc! I'm happy to hear that we made such a positive impression. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Blake Bishop

November 19, 2025

5  out of  5
rating by Blake Bishop
"I had a negative experience concerning a prior state farm agent. I changed state farm agents and Mrs. Shumaker made me feel assured that I was in the right hands. Thanks Mrs. Shumaker."
We responded:
"Blake, thank you for sharing your experience! I'm happy to hear that our office was able to provide the assurance you needed. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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clifton mccoy

November 19, 2025

5  out of  5
rating by clifton mccoy
"Excellent service"
We responded:
"Thank you, Clifton! I'm happy to know you received excellent service. Our office is dedicated to providing top-notch support. Let us know if there's anything else we can do for you!"
Profile photo of Cee

Cee

November 18, 2025

5  out of  5
rating by Cee
"I recently worked with Hannah from Cindy Shumaker’s office, who went out of her way to help my sister reactivate her lapsed vehicle insurance. My sister was overwhelmed and had lost track of the renewal date, but Hannah's patience and understanding from the start put her at ease. Hannah explained each step clearly, making my sister feel supported and not rushed. Her professionalism was evident—organized, attentive, and dedicated to smooth service. Thanks to Hannah, my sister reactivated her insurance easily. Her commitment to client support is rare. I highly recommend her for insurance help—she is truly exceptional."
We responded:
"Hey Cee! Thank you for sharing this. Hannah will be glad to know her patience and clear guidance helped your sister get her auto coverage active again without feeling pressured. It’s wonderful to hear that her organized and attentive approach made everything easier during a stressful moment. If you or your sister ever need anything, we’re here to help. "
Profile photo of Barb Henry

Barb Henry

November 13, 2025

5  out of  5
rating by Barb Henry
"Great customer service! Very friendly and knowledgeable!"
We responded:
"Thank you, Barb! I'm happy to know you appreciated our friendly and knowledgeable service. We’re always here to help with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Daniel Geilman

Daniel Geilman

November 13, 2025

5  out of  5
rating by Daniel Geilman
"Great service today by Stephanie Alvarado. She answered all my questions quickly and thoroughly. Pleasure to work with her."
We responded:
"Thank you, Daniel! I'm glad to hear that Stephanie provided you with such excellent service. Our team is dedicated to ensuring all your questions are addressed promptly and thoroughly. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Kevin Poulsen

Kevin Poulsen

November 13, 2025

5  out of  5
rating by Kevin Poulsen
"I have had State Farm Agent Cindy Shumaker as my State Farm agent for 20 years. Most of my experience has been with Margaret Newcomb. She has always provided excellent support and service. This is apparently true for others too because at times, there can be a wait to speak with her. She is a credit to Cindy Shumaker Agency and State Farm Insurance,"
We responded:
"Thank you, Kevin, for your wonderful feedback! I'm delighted to hear about your positive experiences with Margaret over the years. Her dedication truly shines, and we're grateful to have her on our team. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Travis Rogers

Travis Rogers

November 10, 2025

5  out of  5
rating by Travis Rogers
"I switched insurances and Stephanie Alvarado was very helpful in explaining all the details of the policy and going over options for coverage!!"
We responded:
"Thank you, Travis! I'm happy to hear that Stephanie was able to assist you with your insurance needs and provide clear explanations. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Jhair Morales Sesarego

Jhair Morales Sesarego

October 23, 2025

5  out of  5
rating by Jhair Morales Sesarego
"I'm very happy. Stefany was very kind to me from the very beginning. Good service requires excellent customer service. I'm very happy to join this family."
We responded:
"Thank you, Jhair! I'm glad to hear that Stefany made such a positive impression on you. We're delighted to have you as part of our family and are committed to providing excellent service. Let us know if there's anything else we can assist you with!"
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Dee Tee

October 22, 2025

5  out of  5
rating by Dee Tee
"Is was definitely a blessing to get a call from Trae about getting on board with the State Farm family. He was able help to save me alot of money with a New and Improved policy. He really made me feel confident that I was making the right decision on making the switch from my current insurance company to State Farm."
We responded:
"Thank you, Dee Tee! I'm so happy to hear that Trae was able to assist you in finding a policy that saves you money and gives you confidence in your decision. We’re grateful to have you as part of the State Farm family. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Otelia Anderson

Otelia Anderson

October 18, 2025

5  out of  5
rating by Otelia Anderson
"I am very pleased with Cindy after transferring agents. She has been very helpful! Garrett has also made the process smooth for getting renters and term life insurance policies! This office is an awesome team!"
We responded:
"Otelia, thank you for sharing your experience! I'm happy to hear that we have been helpful in making your transition smooth and assisting with your insurance needs. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"