State Farm® Insurance Agent Cindy Shumaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wayne arabie
July 6, 2026
5
out of
5
rating by Wayne arabie
"Mrs Hannah was very helpful and respectful and knowledgeable"
We responded:
"Wayne, thank you for taking the time to leave us a review! I'm glad to hear that Hannah was able to assist you with her helpful and knowledgeable approach. We appreciate your feedback and are here if you need anything else!"
Dorothy Partridge
July 2, 2026
5
out of
5
rating by Dorothy Partridge
"Marcus was knowledgeable patient, pleasant, funny.\nAnd just all out customer service person , give him a raise!!!! 😊 thanks"
We responded:
"It is excellent to hear about your experience with Marcus, Dorothy! Combining his auto insurance insight with a pleasant, funny approach is exactly what makes him such an invaluable part of our team. Thank you so much for your feedback."
Linda Brennan
July 1, 2026
5
out of
5
rating by Linda Brennan
"My experience with Marcus Vinson was very helpful in decision-making. He was knowledgeable and guided me to a perfect insurance policy fit for my budget."
We responded:
"Thank you, Linda! I'm happy we could help you find the perfect insurance policy for your budget. We appreciate your feedback and are here if you need anything else!"
Hannah Heretick
July 1, 2026
5
out of
5
rating by Hannah Heretick
"Garrett Rozier has been working with my husband and I to get homeowners insurance for our new home and get auto insurance squared away. I’ve been a State Farm client for years and using them to care for us was our best option. Garrett is very communicative and helpful! Highly recommend!!"
We responded:
"Thank you for taking the time to leave us a review, Hannah! I'm happy to hear that Garrett has been communicative and helpful in getting your insurance set up. We truly appreciate your long-standing trust in us. Let us know if we can help with anything else!"
Nicole Butler
June 30, 2026
5
out of
5
rating by Nicole Butler
"I have been a State Farm member for years with Cindy's company. With the guidance of Margaret, I have felt safe and protected with LIFE, CAR & RENTERS insurance. Life has a lot of ups and downs but with this affordable umbrella of protection, I feel safe and taken care of as if I am considered FAMILY! Thank you to the whole staff but especially MY GIRL MARGARET! <3 oxox"
We responded:
"Thank you, Nicole! I'm so happy to hear that Margaret and our team have made you feel safe and well-protected with your insurance needs. It's wonderful to know you feel like family with us. We're grateful to have you as part of our community. Feel free to reach out if you need anything else!"
Crossroad gamer
June 29, 2026
5
out of
5
rating by Crossroad gamer
"Margaret, and the team over there are exceptional."
We responded:
"Crossroad gamer, thank you for taking the time to leave us a review! I'm happy to hear that Margaret and the team provided you with exceptional service. We're here for you, so feel free to reach out if you need anything else!"
Robin Knowles
June 29, 2026
5
out of
5
rating by Robin Knowles
"We have been State Farm customers for decades. We love the dedication to quality. About 18 months ago we moved to Virginia and we have been working with Cindy Shumaker’s agency since arriving in Midlothian. Everyone is always very attentive and very helpful, and our requests are always resolved expeditiously."
We responded:
"Thank you, Robin, for sharing your experience! I'm happy to hear that our team's dedication and attentiveness have made your transition to Virginia smooth. It's wonderful to have you with us in Midlothian. Let us know if we can help with anything else!"
Megan Brown
June 29, 2026
5
out of
5
rating by Megan Brown
"I was working with Zach Imler from Cindy’s office to transfer our car insurance from another state. He was very kind and helpful. I had a good experience overall."
We responded:
"Thank you, Megan, for taking the time to leave us a review! I'm happy to hear that Zach was able to assist you with your car insurance transfer and that you had a good experience with our office. We appreciate your support!"
Andrey Alda
June 17, 2026
5
out of
5
rating by Andrey Alda
"Awesome bundled price! Thanks Zach and team"
We responded:
"Andrey, thank you for taking the time to leave us a review! I'm happy to hear you’re satisfied with the bundled price. Zach and the team work hard to provide great service. We appreciate your support!"
Dixie Timberlake
June 16, 2026
5
out of
5
rating by Dixie Timberlake
"We have used State Farm/Cindy Shumaker for 34 years and always got great service! My fabulous agent has been Margaret H Newcomb for many years. She has always been very helpful & I love working with her on all our Policies. She is the best working for the best!!"
We responded:
"Dixie, thank you for taking the time to leave us a review! I'm so happy to hear that Margaret has been such a helpful part of your experience with us over the years. It's wonderful to know that you've been satisfied with our service for 34 years. We're grateful to have you with us. Feel free to reach out if you need anything else!"
Ginger Dunbar
June 2, 2026
5
out of
5
rating by Ginger Dunbar
"Margaret Newcomb was very helpful, friendly, and knowledgeable. I was interested in a life policy and she was very helpful in guiding me through the process. She also mentioned that I could save on my auto insurance by joining the "Drive safe and save" program. Margaret explained everything thoroughly and assisted in getting this change implemented."
We responded:
"Ginger, thank you for taking the time to leave us a review! I'm happy to hear that Margaret was able to assist you with your life policy and provide helpful information about the "Drive Safe and Save" program. We strive to make the process as smooth as possible for everyone. Feel free to reach out if you need anything else!"
Janise Jenkins
May 2, 2026
5
out of
5
rating by Janise Jenkins
"Garrett was very helpful. State Farm was able to reduce my Auto by $100 and Homeowners by $1000."
We responded:
"Thank you for your review, Janise! I'm happy to hear that Garrett was able to assist you and that we could help reduce your insurance costs. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Brian Everhart
April 12, 2026
5
out of
5
rating by Brian Everhart
"Tamara went above in beyond helping me get to the bottom of a crazy claim situation. She took a good chunk of her day and went to bat with me to make things right. Thank you and with people like her this agency is in great hands!"
We responded:
"Thank you, Brian! I'm happy to hear that Tamara was able to assist you with your claim situation. Our team is dedicated to providing exceptional service, and it's great to know Tamara made a difference for you. If you need anything else, feel free to reach out!"
India
April 11, 2026
5
out of
5
rating by India
"I just want to say Garrett Rozier is freaking awesome ! Great customer service ! Listened to I had to say and I came out with an AMAZING quote! Wish I would’ve switched sooner lol THANK YOU SO MUCH GARRETT."
We responded:
"India, thank you for your enthusiastic feedback! I'm happy to hear that Garrett provided you with such excellent service and an amazing quote. We appreciate your kind words and are here for any future needs. Let us know if there's anything else we can assist you with!"
Larry C Baines
April 7, 2026
5
out of
5
rating by Larry C Baines
"Hannah with Statefarm was amazing! She was friendly and answered all of my questions. She made me feel like I'd known her for years. If you are looking to make a change in insurance companies I'd start with State Farm.
Hannah deserves a raise. 😁"
We responded:
"Thank you, Larry, for your wonderful feedback! I'm delighted to hear that Hannah provided such a friendly and informative experience. We’re proud to have her on our team. If you need anything else, feel free to reach out!"
Grant Gardner
April 1, 2026
5
out of
5
rating by Grant Gardner
"After purchasing a new car, I needed to update my car insurance plan. I had plenty of questions in hopes of trying to find the right plan for me. Hannah was great to work with. She laid out all of my options for me to think over. She was always quick to respond, while being kind. Highly recommend."
We responded:
"Thank you, Grant! I'm happy to hear that Hannah was able to assist you effectively with your insurance needs. It's great to know she provided clear options and was responsive and kind throughout the process. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Kayin Ecklin
April 1, 2026
5
out of
5
rating by Kayin Ecklin
"Garrett was patient and informative with us! Truly God sent. I appreciate how he took his time walking through the steps of finding the best policy for us in the season we're in and with the change in insurance he made the process so smooth! Even months later he made himself available to update our needs and provide a financially sound option with great coverage. Thank you so much Garrett! I pray everyone gets to experience the customer service you provide!!!"
We responded:
"Thank you, Kayin, for your wonderful feedback! I'm so happy to hear that Garrett was able to assist you with such care and professionalism. It's great to know that he made the process smooth and continues to support your needs. We’re always here to help with any other questions or updates!"
Laura Daniela Reina Mosquera
March 23, 2026
5
out of
5
rating by Laura Daniela Reina Mosquera
"zach provided excellent assistance and secured a great rate and coverage for my car. He was extremely patient with the communication, considering that my first language is Spanish. Truly cordial."
We responded:
"Thank you, Laura Daniela, for your wonderful feedback! I'm happy to hear that Zach was able to assist you effectively and provide a great rate and coverage. It's fantastic that his patience and communication made the experience pleasant for you. If you need any further assistance, feel free to reach out!"
eobbin c.
March 16, 2026
5
out of
5
rating by eobbin c.
"A big shout out to Zach,he got us coverage for 50.00 less than what we have been paying for for over 10 yrs!!!!!! Tell him Robbin and Louie sent you to him he is a great insurance man."
We responded:
"Thank you, Robbin and Louie! I'm delighted to hear Zach was able to help you save on your coverage. I'll be sure to pass along your kind words to him. If you ever need anything else, feel free to reach out!"
Thomas Bowker
March 11, 2026
5
out of
5
rating by Thomas Bowker
"Cindy and her team are great to work with for all our insurance needs. They are friendly, professional, talented, unique and do not hesitate to take care of anything you ask of them. Tammy is who we worked with for pur have of a new home and she was dynamite. Highly recommend Cindy and Tammy!!"
We responded:
"Hey, Thomas! Thank you for taking the time to share your experience with our office. I appreciate you recognizing the friendly and professional help from the team and your kind words about working with Tammy during your new home purchase. She works hard to make the process clear and easy to handle. Your recommendation of Tammy and our office truly means a lot."
Adash Lutchman
March 10, 2026
5
out of
5
rating by Adash Lutchman
"Margaret has been an absolute lifesaver for my business insurance needs. I came to her after another company completely dropped the ball, and she was patient, attentive, and never once left me without an answer or a solution. No matter what I threw at her, she figured it out.
I was so impressed that I moved my personal insurance over to them too. When you find someone who is genuine and you can actually trust, you stick with them."
We responded:
"Thank you, Adash! I'm so happy to hear about your positive experience with Margaret. She truly goes above and beyond to ensure our customers are well taken care of. It's wonderful to know that you felt supported and valued. If you have any more insurance needs or questions, feel free to reach out anytime. Thanks for choosing us!"
Sydney Marsh
March 10, 2026
5
out of
5
rating by Sydney Marsh
"Stephanie Alvarado was extremely helpful in answering any questions I had as well as guiding me through the process of setting up renter’s insurance! Definitely grateful to have talked to her :)"
We responded:
"Sydney, thank you for sharing your experience! I'm happy to hear that Stephanie was able to assist you with setting up your insurance and answer all your questions. We’re grateful to have her on our team! If you need anything else, feel free to reach out."
Michael Hegner
March 9, 2026
5
out of
5
rating by Michael Hegner
"Worked with Garret on getting insured for a new car. Quick, painless, and answered all my questions."
We responded:
"Michael, thank you for sharing your experience! I'm happy to hear that Garrett made the process of insuring your new policy smooth and informative. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Mitchell Mongiovi
March 4, 2026
5
out of
5
rating by Mitchell Mongiovi
"Stephanie Alvarado was an amazing help in every aspect of the call"
We responded:
"Mitchell, thank you for sharing your experience! I'm glad to hear that Stephanie was such a great help during your call. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. Let us know if there's anything else we can assist you with!"
Jenni McLean
March 3, 2026
5
out of
5
rating by Jenni McLean
"Hannah was awesome to work with. She kept everything super clear, responded quickly, and made adding our new car to the policy a snap. Really appreciated how on top of it she was and especially her communication all around."
We responded:
"Jenni, thank you for your wonderful feedback! I'm happy to hear that Hannah provided such clear and responsive service while helping you add your new car to the policy. We appreciate your kind words about her communication skills. If you need anything else, feel free to reach out!"