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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Skylar Barnes

May 18, 2023

1  out of  5 rating by Skylar Barnes
"I do not recommend this insurance agent. State Farm is a great agency and there are lots of great agents out there , but in specific I wouldn’t recommend this one. Multiple employees have been harassed for missing work for emergency’s, wrongful termination and so much more. Commission sales are being given to other employees because of “seniority” although they weren’t the ones who made the sales. Salary employees are being taken to hourly for 1 missed day. State Farm is known for being “Family friendly / family oriented”, they are but this agent is not. If I could give less than one star I would. I will be having any family / friends switch to another agent."

Eric Heart

May 2, 2023

5  out of  5 rating by Eric Heart
"Detailed and to the point. Got more for less tha my other provider."

Octavia Bryson

April 12, 2023

5  out of  5 rating by Octavia Bryson
"Ms. Valerie is a lifesaver! She’s always happy to assist me with anything that I need. She’s a dependable agent and I couldn’t be happier. Thanks for all you do."

Dolores Heisler

April 11, 2023

5  out of  5 rating by Dolores Heisler
"Jose Ruiz was very helpful and reviewed my policy with me. Much better than dealing with State Farm representatives in general"

Sharon Washington

March 27, 2023

5  out of  5 rating by Sharon Washington
"I just recently purchased renter's insurance from Valerie B. with Cindy Shumaker State Farm Agency. I found Valerie to be very knowledgeable and she explained very clearly about the policy that I purchased. Valerie was extremely friendly and pleasant and made me feel like my business was important to her as well as the company. She is a great representative of outstanding customer service and I look forward to working with her for my future insurance needs."

Jolan Webster

February 3, 2023

5  out of  5 rating by Jolan Webster
"Everyone in this office is professional patient and courteous. I transferred here from my Michigan agent when I moved here and there were some problems involved in getting all of my policies transferred but Cindy went right to work on it and everything was taken care of in a few days. All the staff that I have dealt with are good listeners and I much appreciate that and you get an answer very quickly if they can’t answer your question right away."

Michael McCauley

December 27, 2022

5  out of  5 rating by Michael McCauley
"I have been with Cindy's office for over 30 years. She and her staff are AMAZING!!!!! Even when I've had any issues, they have always been there for me and got things right. I would highly recommend them to anyone looking for fair, honest, reliable insurance. With numerous vehicles, motorcycles, home, etc, they have been there for me and mine. You won't be disappointed. I NEVER do reviews, but could not pass this one up."

JO Curry

December 7, 2022

5  out of  5 rating by JO Curry
"Excellent service and compassionate stayed right with me when my house burned"

Missy Rogers

October 7, 2022

5  out of  5 rating by Missy Rogers
"We have had our auto, umbrella, personal articles, and homeowners insurance with Cindy Shumaker State Farm since she opened her doors in 1985. Not only is Cindy vastly knowledgeable and a true professional, but I believe she has surrounded herself with the absolute best team in the industry- knowledgeable, professional, prompt, kind and friendly too! A special shout-out to Margaret, for your quick response time, dependability, and your patience with my never ending questions! Jeff and I could not be more satisfied with Cindy Shumaker State Farm! Thank you so much for all your help over the years. Missy R"

Rodney Mayfield

September 14, 2022

5  out of  5 rating by Rodney Mayfield

SoulReaper Twenty

September 7, 2022

5  out of  5 rating by SoulReaper Twenty
"Margaret is one of the best agents I could ask for highly recommend and wouldn’t choose another. Always available and if not got back to me within the same day."

James Wallace

August 11, 2022

5  out of  5 rating by James Wallace
"I have been doing business with Cindy Shumaker for years. I have multiple autos, boats and homes insured through her office. The service I’ve received is exceptional. I highly recommend Cindy Shumaker and State Farm for all of your insurance needs."

Darryn Vinson

June 17, 2022

5  out of  5 rating by Darryn Vinson
"Great service with multiple locations..."

Ashley Graham

June 17, 2022

5  out of  5 rating by Ashley Graham
"Margaret was absolutely wonderful helping me set up my Renters insurance and even saved me money by bundling it with my preexisting car ins. Policy. All office members are very polite."

Ilona D

June 1, 2022

5  out of  5 rating by Ilona D
"We've been customers of Cindy Shumaker for over 20 years. Very responsive office staff, pleasant and knowledgeable. Every year there is a review of the policies you have, to see if there are any discounts possible. Pleased with the agency, but changing now due to moving away to different county. Thank you!"
Profile photo of David G

David G

May 13, 2022

5  out of  5 rating by David G
"After being with another national insurance company for over 15 years that supposedly takes care of Veterans, I decided to shop around. I am glad I did. Margaret Hayes Newcomb with Cindy Shumaker's State Farm office is amazing. She worked with me to give me very competitive products for home, rental property, and auto insurance. In the end, I am saving a few thousand dollars a year, and couldn't be happier. Margaret is a gem. She is patient, kind, very thorough, and extremely knowledgeable about insurance and the State Farm portfolio. Highly recommended!"

Gerald Repp

May 10, 2022

5  out of  5 rating by Gerald Repp
"Just left your office a half hour ago, what a pleasant experience with Margaret Newcomb. We are selling our home and buying a smaller home to accommodate our retired lifestyle. Not only did she take care of all of our expectations, but, she went beyond the call of duty with assisting other issues where we needed her help. We have been loyal customers for over 25 years due to the agents you employ and the wonderful people involved. Thank you again Margaret for your expertise. Sincerely Jerry & Marie Repp"

Erskin Hickman

April 4, 2022

5  out of  5 rating by Erskin Hickman
"Recently moved to the area. Transferring my policies was made expeditiously and painlessly by the staff. Thank you for a smooth transition."

Austen Arrington

April 1, 2022

5  out of  5 rating by Austen Arrington
"I highly recommend state farm for rental insurance bc the price is so low you couldn't get any lower and the staff are really helpful and have positive attitudes"

Nancy Green

March 14, 2022

5  out of  5 rating by Nancy Green
"I saw Margaret Newcomb at Cindy Shumakers State Farm Office today for my annual review. As always she covered the details thoroughly and readily. I have enjoyed working with Margaret over the years she has handled my account."

Jessica M

March 11, 2022

5  out of  5 rating by Jessica M
"Kyra Galloway was a great help to me, she informed me in many ways how I could save and get a better price through State Farm. I truly appreciate her honesty and help!"

Nicole Butler

March 10, 2022

5  out of  5 rating by Nicole Butler
"I have been Insured by Cindy Shumaker State Farm for years now through my very good friend Margaret Newcomb. There’s been quite a few ups and downs, moves, totaled vehicles, tragedy etc.. that Margaret has helped me through as a genuine person and professional team member of this agency. They care so much for their customers, so much that it feels like we’re family. Thank you to the team at Cindy Shumakers State Farm for continually showing kindness, patience and keeping me and my family safe."

Robyn Hartman

November 12, 2021

5  out of  5 rating by Robyn Hartman
"Sarah from Cindy's office is always friendly and helpful. She was able to help me lower my car insurance payments and was very helpful when I needed to have my windshield repaired."

Tina Myers

October 14, 2021

5  out of  5 rating by Tina Myers
"I deal with Margaret Newcomb, she's one special lady to us we've been with State Farm for many years, and she is always there to help with any needs we have ever had, we have vehicle insurance, both business and personal policies, life insurance, investments, home insurance, all business insurances needed, workmenscomp as well, I always recommend State Farm to everyone who asks me about getting insurance on just about everything, ask for Margaret Newcomb at Cindy Shumaker's office! She will take great care of you and your family!!!!"

Lisa McAllister

October 12, 2021

5  out of  5 rating by Lisa McAllister
"I have been working with Margaret at cyndis office for over 20 years. I cannot recommend her and the staff enough. Margaret is more than my insurance lady she has become a trusted friend. My husband recently passed and she helped me with so many questions and provided support constantly. St farm has many good products but products are only good when you have the right person to explain them. Margaret is that right person. I'm grateful and blessed by God to have them all at cyndis office."